FAQ

Nursing Teachment Equipment - Patient Simulators

TRAIN ON A REAL PATIENT - INSTEAD OF ON A DOLL OR PHANTOM

A NEW WAY OF TRAINING HARD AND SOFT SKILLS FOR NURSES

For teaching hospitals, nursing schools, medical industry


Please read our FAQ before sending us a message.

request a skype demo

You can request a Skype demo via the contact form. You will be shown the applications in an interactive way for 30 minutes. The working language is English, German or Dutch.

request and placing order

You can request an order via the Order Request form. After you have completed this order request, we will send you a Proforma Invoice including shipping costs and contact you to review the details. The order will be shipped upon receipt of payment. Delivery time see our FAQ. For delivery you will receive an email with a link to the video with the user instruction. You will receive a user manual with the delivery. If you want to be helped faster and want to receive immediate information , you can contact us at (+31) 43 852 32 29 or info@facetmedi.com

shipping costs - Proforma invoice

Shipping costs depend on the weight and country. If you request an order, these will be stated on the Proforma Invoice. DHL takes care of the handling of the shipment. You can follow this with Track & trace.

payment method

Please transfer the money by bank. The Proforma Invoice contains all bank details.

delivery time - shipment

Delivery takes a maximum of 7 weeks. At “How it’s made” the video shows that the products are made by hand. DHL takes care of the handling of the shipment. Before delivery you will receive a message from Facetmedi and DHL that your order has been sent. You can follow this with Track & trace.